Shipping policy

Order processing: Orders are prepared for fulfillment only after payment has been confirmed. Because payment is made via Zelle, please include your order number in the Zelle memo so we can confirm and release your order promptly.

Local pickup (Free): Available at 10063 SW 72nd St, Suite 130, Miami, FL 33173. You will be notified by email when your order is ready for pickup.

Shipping: We currently ship within the United States. Temperature-sensitive products are shipped using overnight and/or cold-chain methods to preserve product integrity. Applicable shipping rates are shown at checkout.

Delivery times: Estimated delivery times shown at checkout are estimates only. We are not responsible for carrier delays once an order has left our facility.

Tracking: A tracking number is provided by email once your order ships.

Risk of loss: Title and risk of loss pass to the customer upon delivery to the carrier.